Presentation Summary: Are you a good listener? Perhaps more importantly, do your colleagues consider you a good listener? It sounds simple, but we all know it can be quite difficult. Join us to explore the art of listening as a skill to be actively developed.
In this session, you will learn what makes a good listener, why good listening skills will make you a better leader and move your team towards more impactful results, and identify specific ideas for improving your listening skills and helping your staff to listen better.
Learning Objectives:
Become familiar with key concepts related to being a “good listener”
Identify ways that active listening could improve your communications with staff and among staff
Take home specific tactics and strategies to apply immediately to become a better listener
