Presentation Summary: On a scale of one to five, how would you rate your comfort level in addressing conflict? Whether you are part of a team of two or twenty, a large organization or a small one, conflict is inevitable if you work with humans.
How do you face conflict? And how do you help your managers and staff hone their skills to embrace — rather than avoid — the conflicts that arise? In this interactive workshop, we will explore the intricacies of addressing and resolving conflicts between individuals and teams, including: • Common causes of conflicts between teams and team members • Establishing a culture of clarity, collaboration, and communication to prevent conflicts • Tools and approaches for navigating conflict among teams and between individual team members
Through practical insights, applicable frameworks, and varied approaches, participants will gain skills to navigate conflict, and the confidence to foster collaboration and achieve collective goals. This session is appropriate for managers and leaders of all levels.
Learning Objectives:
Learn skills to create a culture positioned for healthy conflict resolution
Understand behavioral toxins and their antidotes in the presence of conflict
Gain coaching and facilitation skills applicable to diverse personalities and communication styles
