Presentation Summary: Gain the confidence to avoid common pitfalls and navigate the complexities of implementing new systems and technology with the nonprofit management consultants of Skeleton Key Strategies. No matter the size of your organization, the technology product you choose, or where you are in the transition process - this session is designed to empower attendees with practical strategies and tips they’ll need to ready their staff, set realistic plans, and smoothly migrate systems! Pulling from personal experiences serving as technology implementation consultants and nonprofit staff members leading CRM migrations themselves, the presenters will share real-life examples, proven methodologies and expert insights to help you anticipate and overcome the hurdles that often arise during tech transitions.
Learning Objectives:
Describe the 5 key stages of a technology implementation project and the most common challenges nonprofit organizations face at each interval.
list practical change management models, project charter templates, and decision making (RACI) frameworks that can be used to avoid common project issues.
Describe the benefits of investing in training and support functions for a new technology to drive user adoption and reduce post-implementation failure.